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Keywords: Consumer rights


German Federal Court clarifies refund claims on current account fees

Banks and savings institutions in Germany can no longer assume their customers’ consent to fee increases simply because customers do not object within a set period. This principle was firmly established by the Federal Court of Justice (BGH) in a landmark ruling that invalidated so-called "consent......

EU's flight compensation reform sparks backlash among consumers

The European Union is contemplating a controversial shift in air travel regulations that would permit airlines to impose longer delays without compensating passengers, inciting outrage among consumer advocacy groups and dividing member states. Representatives from the bloc's 27 nations are scheduled......

Morocco's olive oil export policy sacrifices local consumers

The rising price of olive oil in Morocco has reached a staggering 110 dirhams per liter, yet authorities persist in an export policy that seemingly disregards the challenges faced by local consumers. Recent data from the European Commission reveals a remarkable increase in Moroccan olive oil exports......

French retailer withdraws defamation case against Moroccan boycott activist

Carrefour has withdrawn its legal action against Mohamed Kachkach, a Moroccan activist who faced defamation and slander charges for promoting a boycott of the French retail chain's stores in Youssoufia, Morocco. The case, which sparked discussions about corporate responses to activism in the region,......

Spain Fines Five Low-Cost Airlines €179 Million for Abusive Practices

The Spanish government announced on Friday a record fine of €179 million against five low-cost airlines, accusing them of abusive practices that infringe on passenger rights. The Ministry of Consumer Affairs revealed that these companies, including Ryanair, Vueling, EasyJet, Norwegian, and Volotea,......

 Public Health Alert: Rising Concerns Over Expired Food Products

In recent weeks, a disturbing surge in severe food poisoning incidents has raised alarms in Marrakech and Tangier, where numerous individuals required hospitalization after consuming questionable food items. In response to this alarming trend, consumer advocacy groups are sounding the alarm about the......

Cheesegate: Navigating the Fine Line Between Consumer Rights and Democracy

In a recent turn of events, Morocco's cheese market has become a surprising battleground for consumer rights and democratic principles. The so-called "Cheesegate" scandal has sparked a national debate, revealing the delicate balance between protecting consumers and upholding the country's......

Madrid Crackdown: Low-Cost Airlines Fined for Hand Baggage Fees

In a bold move, Spanish authorities have imposed fines totaling over 150 million euros on four low-cost airlines for charging passengers for hand baggage, consumer associations announced on Friday. Ryanair, Vueling, EasyJet, and Volotea were also sanctioned for charging fees for seat selection when......

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