Keywords: Customer
Royal Air Maroc (RAM) is facing intense scrutiny after a series of operational mishaps, the most recent leaving passengers stranded in Istanbul for over 24 hours. This incident has sparked significant concern about the airline's reliability and crisis management skills. The ordeal began when a RAM......
In a significant shake-up at the helm of one of the world's most recognizable coffee chains, Starbucks has announced the departure of its Chief Executive Officer after less than two years in the position. This sudden change comes amid a backdrop of declining sales and a global customer boycott linked......
In a striking development, McDonald’s outlets in Morocco have witnessed a dramatic 35% decline in customer visits over the past eight months, according to sources cited by local media. This significant drop underscores the multifaceted challenges the fast-food chain is currently grappling with,......
CIH BANK Unveils Innovative Remote Banking Service for Moroccan Expatriates In a groundbreaking move, CIH BANK has launched CODE 212, a cutting-edge remote banking service designed to cater to the needs of Moroccans living abroad. This innovative service allows users to open and manage bank accounts......
Maroc Telecom, Morocco's foremost telecommunications provider, has reported a significant 5.1% increase in its customer base for the first half of 2024, reaching a total of 78.4 million subscribers. This growth comes despite facing stiff competition and legal challenges in its domestic market. The......
In the ever-evolving digital realm, where finding the ideal garment can feel like a quest for the Holy Grail, True Fit has emerged as a trailblazer, harnessing the power of artificial intelligence to redefine the online shopping experience. With their groundbreaking "Fit Hub" tool, this pioneering......
In the ever-competitive realm of commercial aviation, Saudia, the national airline of Saudi Arabia, has firmly established itself as one of the fastest-growing airline brands on the global stage, according to Brand Finance's annual report on the top 50 airline brands. Saudia's brand value has......
Dabalead, a leading digital marketing and lead generation agency, has launched a series of high-value services designed to revolutionize how businesses in Morocco drive growth. At the heart of this initiative are two innovative solutions: an AI-powered chatbot and an AI-assisted call center, both designed......
In today's fast-paced world of customer relationships, entrepreneurs and professionals are facing a constant barrage of new concepts and jargon. Recognizing the importance of customer engagement for business success, Salesforce, a leading technology company, has released a free online guide to help......
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