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Dabalead Unleashes Innovative AI-Powered Solutions to Fuel Business Growth in Morocco

Dabalead, a leading digital marketing and lead generation agency, has launched a series of high-value services designed to revolutionize how businesses in Morocco drive growth. At the heart of this initiative are two innovative solutions: an AI-powered chatbot and an AI-assisted call center, both designed......

Mastering the Art of Customer Relationships: Salesforce's Free Guide to Game-Changing Strategies

In today's fast-paced world of customer relationships, entrepreneurs and professionals are facing a constant barrage of new concepts and jargon. Recognizing the importance of customer engagement for business success, Salesforce, a leading technology company, has released a free online guide to help......

Orange Maroc Introduces New Brand Signature "Orange Kayna" to Strengthen Customer Proximity

Orange Maroc unveiled its new brand signature "Orange Kayna, Orange is here, Orange est là" on Thursday in Casablanca, aiming to enhance the operator's closeness with its customers. "Orange Kayna" underscores the importance placed on upgrading networks and services and......

Gun-Wielding Burger King Customer Sparks Police Hunt in Ohio

Police in northeast Ohio are seeking the public's assistance in locating a Burger King customer who was caught on camera brandishing a firearm at a drive-thru employee. The altercation occurred on Easter Sunday around 9 a.m. in a Cleveland suburb, as reported by The Willowick Police Department. The......

Marjane Achieves "Customer Service of the Year" Award for the Second Consecutive Year

Marjane, a leading Moroccan retailer, has once again secured the esteemed "Customer Service of the Year Morocco 2024" award in the "Mass Retail" category, marking its second consecutive triumph. The company's recognition stems from the establishment of a dedicated customer service......

"win by inwi" Recognized as the Best Digital Customer Experience in Africa

In a groundbreaking achievement, "win by inwi," the 100% digital product brand of inwi, has been honored with the "Best Digital Customer Experience" award in Africa at the 17th Telecom Review Leaders' Summit held on December 6 and 7 in Dubai. This prestigious accolade for "Best......