Keywords: Customer
Australia's Qantas airline has revealed that a cyber attacker infiltrated a database containing personal information of six million customers, marking one of the country’s largest data breaches in recent years. The breach targeted a third-party customer service platform linked to a call center,......
Centrale Automobile Chérifienne (CAC), the official importer in Morocco for prestigious brands such as Volkswagen, Audi, ŠKODA, Porsche, Bentley, SEAT, and CUPRA, reaffirms its commitment to excellence and innovation in the automotive sector. Since its founding in 1929, the CAC has tirelessly......
Bank Al-Maghrib (BAM), Morocco’s central bank, has initiated a collaboration with the Moroccan Professional Group of Banks (GPBM) aimed at enhancing customer satisfaction within the banking sector. This decision stems from a noticeable increase in complaints regarding service quality at bank branches......
In a significant achievement at the Love Brand Awards 2025, telecommunications company Inwi has secured two prestigious recognitions: Morocco's most preferred brand across all categories and the most beloved brand in the Telco & Tech sector. This dual recognition reinforces the operator's......
For the sixth consecutive year, Electroplanet, Morocco's leading appliance retailer, has been awarded Customer Service of the Year Morocco 2025 in the category of Specialized Distribution of Home Appliances and Technology Products. This prestigious recognition, presented in Casablanca during the......
Royal Air Maroc (RAM), Morocco's national airline, has once again been named "Best Airline in Africa" at the prestigious GT Tested Reader Survey Awards. The accolade, awarded by Global Traveler magazine, marks the second consecutive year RAM has received this honor, solidifying its status......
Société Générale Maroc has announced nearly stable financial results as of September 30, 2024. Despite slight contractions in certain areas, the bank has demonstrated resilience and growth in key financial indicators. Credit and Deposits Performance As of the......
Morocco's national carrier, Royal Air Maroc (RAM), announced that eight of its flights were affected by a technical issue at Paris-Orly airport on September 5, 2024. The airline took to social media to inform passengers that the problem was beyond their control. "Several Royal Air Maroc flights......
Royal Air Maroc (RAM) is facing intense scrutiny after a series of operational mishaps, the most recent leaving passengers stranded in Istanbul for over 24 hours. This incident has sparked significant concern about the airline's reliability and crisis management skills. The ordeal began when a RAM......
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