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News in brief

"win by inwi" Recognized as the Best Digital Customer Experience in Africa

Tuesday 12 December 2023 - 13:06

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In a groundbreaking achievement, "win by inwi," the 100% digital product brand of inwi, has been honored with the "Best Digital Customer Experience" award in Africa at the 17th Telecom Review Leaders' Summit held on December 6 and 7 in Dubai.

This prestigious accolade for "Best Digital Customer Experience" underscores inwi's relentless commitment to innovation in delivering an exceptional customer experience, solidifying the brand's position at the forefront of the industry.

A pioneer in Africa, "win by inwi" represents an unprecedented digital realm where all customer journeys and services, from subscription to customer assistance, are entirely online. "win by inwi" provides customers with a unique, intuitive, and straightforward experience through a dedicated application and a website built to the highest standards.

With just a few clicks, users can tailor their mobile plans to meet their specific needs for calls and internet usage.

The Telecom Review Leaders' Summit is an annual event that brings together key players in the Information and Communication Technology sector to discuss the latest trends and advancements in telecommunications. The summit concludes with the "Excellence Awards" ceremony, recognizing influential leaders and innovations of the year.

This recent accolade further affirms the innovative spirit of "win by inwi," which also received the "Product of the Year 2023" award in Morocco for the "Mobile Plan" category.