Keywords: Public service
The Regional Multiservice Company (SRM) Casablanca-Settat has strengthened its presence in rural Morocco with the opening of a new customer service agency in Oulad Ali Toualaa, located in the province of Benslimane. The inauguration, attended by senior company officials and local representatives, marks......
Morocco has unveiled an ambitious national plan to transform its public administration through full-scale digitization, reflecting the country’s long-term strategy to modernize governance and enhance service accessibility. Speaking before parliament on Monday, Minister Delegate for Digital Transition......
Morocco’s Ombudsman Institution has launched an initiative targeting political party youth organizations, aiming to understand how younger generations experience and evaluate public services. The program comes amid rising public scrutiny of healthcare, education, and basic administrative services......
Morocco’s Ministry of Interior has announced the suspension of a Caid, a local administrative authority in Marrakech, following allegations of corruption. The decision is part of the ministry’s commitment to enforcing “public service ethics” and ensuring accountability among its......
Morocco has cemented its position as one of Africa's leaders in public service delivery, ranking 6th in the continent according to the African Development Bank's (AfDB) 2024 Public Service Delivery Index (PSDI). The report underscores Morocco's achievements in socioeconomic inclusion, industrial......
Morocco is embarking on a transformative journey to modernize its civil registry system through a significant national project launched by the Ministry of Interior. With a budget of MAD 194 million (approximately $19.4 million), this initiative aims to digitize civil registry records across all prefectures......
Morocco's General Directorate of National Security (DGSN) has unveiled the E-Police digital services platform, a groundbreaking step in digitizing public administrative services. The portal aims to streamline police administrative processes, enhancing efficiency and accessibility for citizens nationwide. Starting......
After years of portraying military heroes in films, Tom Cruise has become one in real life. The acclaimed actor, best known for his role in Top Gun, was recently honored with the Department of the Navy’s Distinguished Public Service (DPS) Award, a prestigious recognition for his contributions to......
Federal officials' decision to mandate a return to the office has sparked controversy, with documents revealing a focus on public perception rather than productivity. The Treasury Board Secretariat (TBS) documents, obtained by the Public Service Alliance of Canada (PSAC) and shared with CBC News,......
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