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The Great Office Debate: Unveiling the Truth Behind the Government's Return-to-Work Mandate
Federal officials' decision to mandate a return to the office has sparked controversy, with documents revealing a focus on public perception rather than productivity.
The Treasury Board Secretariat (TBS) documents, obtained by the Public Service Alliance of Canada (PSAC) and shared with CBC News, provide an insightful look into the government's decision-making process. These records highlight the concern for "public scrutiny" over the mandated return to the office, despite worker reports of increased productivity while working remotely.
TBS's initial slide deck, prepared in May 2022, recommended a "flexible first" approach for remote workers, citing potential gains in productivity and a reduced environmental footprint. However, this option was later discarded, with officials considering three alternative models leading up to the April 2024 decision.
The adopted "enterprise re-adjustment" model, requiring all workers to return to the office for three days a week, was deemed the most disruptive option. This move has raised questions about the government's priorities, with PSAC president Sharon DeSousa suggesting a missed opportunity for modernization.
The productivity question remains a subjective one, with external research indicating no definitive loss or gain in hybrid work environments. A 2023 survey of federal employees revealed overwhelming support for remote work, with better productivity cited as the top benefit.
In response, TBS has formed a working group to examine productivity and remove regulatory barriers. They emphasize the return-to-office policy's aim to strengthen teams and culture, improve service delivery, and boost public confidence.
The documents also highlight recruitment and retention challenges in organizations with less flexible work arrangements. A report from the C.D. Howe Institute suggests the federal mandate may put the public service at a disadvantage, potentially driving talented employees to seek flexibility elsewhere.
Economist Tammy Schirle warns, "We could lose our best public servants to other industries where they'll find that flexibility with good pay."