Apple warns iPhone users about rising FaceTime scam attempts
Apple has warned iPhone users to remain vigilant against a growing wave of scams that exploit FaceTime video calls to steal money, personal information, and account credentials.
According to cybersecurity experts, fraudsters are increasingly using video calls to make their schemes appear more convincing. By posing as bank representatives, technical support agents, government officials, or even romantic acquaintances, scammers attempt to gain victims' trust before requesting sensitive information or financial transactions.
Many of these scams begin with a text message or email claiming that suspicious activity has been detected on a bank account, payment card, or Apple device. Victims are then encouraged to continue the conversation through a FaceTime call, where the caller pretends to conduct a security verification or technical inspection.
During these calls, scammers may ask users to share their screens, reveal one-time verification codes, disclose passwords, or authorize financial transfers. Security specialists warn that providing this information can give criminals direct access to bank accounts, online services, and personal data.
Apple emphasized that its employees do not make unsolicited FaceTime calls requesting passwords, security codes, or confidential account details. The company advises users to end any unexpected call that requests sensitive information and to report suspicious activity through official support channels.
Cybercriminals have also been impersonating well-known technology companies by sending fake security alerts that falsely claim an iPhone or computer has been infected with malware. Victims are then instructed to install remote-access software or allow device inspections, potentially giving attackers full control over their systems.
Authorities have also reported an increase in scams involving individuals claiming to represent law enforcement or government agencies. In these cases, fraudsters may display counterfeit identification during video calls and pressure victims into making immediate payments through bank transfers, cryptocurrency, gift cards, or digital payment platforms.
Consumer protection agencies stress that legitimate government institutions do not demand urgent payments to avoid arrest or legal action. Likewise, reputable companies never ask customers to disclose passwords or authentication codes during unsolicited calls.
Security experts recommend never sharing a device screen during unexpected video calls, avoiding the disclosure of banking or login credentials, and independently contacting banks, Apple, or government agencies using official phone numbers published on their websites. As video communication becomes increasingly common, digital awareness remains one of the most effective defenses against evolving online fraud.
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