Keywords: Public services
The Regional Multi-Service Company (SRM) Casablanca-Settat has expanded its customer service network with the inauguration of a new neighborhood agency in Lahraouiyine, reinforcing its strategy to improve access to public utility services across the Casablanca-Settat region. The new facility, officially......
Shares in British outsourcing company Capita fell sharply on Tuesday after the UK government withheld £9.9 million (approximately $13.2 million) in payments, citing missed contractual deadlines and shortcomings in planned technology upgrades. The stock dropped by more than 15% after the government......
Morocco continues its strategy to modernize public administration by placing innovation, governance, and digital transformation at the core of its priorities. At the opening of the 3rd Arab Forum on Public Administration, held in Rabat under the theme “Innovation in Governance for a Future-Ready Public......
Cuba’s ongoing energy crisis is placing increasing pressure on the country’s education system, raising concerns among educators and international observers about its long-term impact on students and academic institutions. Frequent power outages, fuel shortages and transportation difficulties......
The General Directorate of National Security and the Institution of the Mediator of the Kingdom signed a cooperation agreement in Rabat aimed at modernizing, simplifying and improving administrative services for users. The agreement sets a framework for closer institutional coordination focused on service......
The SRM Casablanca-Settat has announced a series of new measures aimed at improving customer experience and strengthening its presence across the region. The initiative reflects a broader effort to modernize public utility services and make them more accessible to residents. One of the key changes allows......
A major shift in infrastructure management is underway in France as toll operations on the Île de Ré Bridge become fully automated, marking the end of on-site toll booth staff. Starting Monday, no agents will remain in the toll cabins of the bridge, one of the last locations in the country......
Amid an ongoing partial government shutdown in the United States, billionaire Elon Musk has proposed an unusual solution: covering the salaries of airport security personnel affected by the budget impasse. Since mid-February, funding for the Department of Homeland Security (DHS), which oversees airport......
Morocco has opened a new chapter in its digital government drive with the rollout of Idarati X.0, an electronic wallet presented as a meta-application that aims to streamline access to public services while placing citizens at the center of data control. The launch was marked at a ceremony in Rabat,......
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