Wafa IMA Assistance Receives 2024 Service Client of the Year Award
Wafa IMA Assistance, a pioneer in assistance services, has been honored with the prestigious 2024 Service Client of the Year Morocco award in the “Assistance” category, marking a historic achievement since its establishment in 2011. This recognition underscores the firm's unwavering commitment to delivering outstanding assistance services both in Morocco and globally.
Selma Tazi, Quality Management Executive at Wafa IMA Assistance, expressed the company's aspirations, stating, “Our goal is to become the industry leader by actively listening to our clients, anticipating their needs, and providing innovative solutions.”
Wafa IMA Assistance's dedicated professional teams played a pivotal role in showcasing 24/7 commitment and responsiveness, offering effective solutions and comfort to clients and partners alike.
This accolade not only acknowledges the company's past achievements but also serves as a catalyst for Wafa IMA Assistance to uphold premium service standards. The company aims to leverage its internal talent pool and integrate new technologies to consistently meet the high expectations of all stakeholders.
The award not only recognizes the past achievements of Wafa IMA Assistance but also serves as a catalyst for the company to uphold premium service standards, utilizing its internal talent pool and integrating new technologies to consistently meet the high expectations of all stakeholders.